We appreciate that you may not always have access to the internet during your travels, that's why we have launched Text in pal.
Simply save our duty mobile number, below, to your contacts and text us from anywhere in the world stating the call back option you require along with a contact number, and a member of the Check in pal team will call you back to make your arrangements.
Call back options:
*Standard-upto 48hours (free)
*Priority - same day call back (£2.99 fee applies)
*Emergency-call back in minutes (£4.99 fee applies)
When using Text in pal, all fees, including call back charges and fees for services you require, will not be incurred until a Check in pal agent calls you back.
*Priority call back requests must be submitted before 5pm GMT to ensure a same day call back
*Emergency call back requests can be submitted inside or outside of operational hours
*Please note calls will not be accepted on this number, this is purely a global texting service.
*Priority service operates :
9am - 5pm Mon-Fri
*Emergency call back service:
24 hours a day, 7 days a week.
Are you unsure of how to check-in for your Thomas cook flight? Don’t panic that’s what Check in pal’s check in service was created for. Many passengers, just like you have many reasons for using our Thomascook check in service. For a start, it always works out cheaper to get it right from the start and that is exactly what Check in pal will do for you. Our Thomas cook airlines check in service ensures that you are checked in for your flight at the first available opportunity, not having to worry about unexpected charges and delays at the Airport. Perhaps you don’t have a printer, internet access, computer or the knowledge to complete your Thomas cook check in. Whatever your reason, you have come to the right place as Check in Pal will complete your Thomas cook airlines check-in, advance passenger information and send you your boarding card to any global destination.